Terms of Service

1. Introduction and who provides the service

This website and the infrastructure of the platform are owned and operated by Luis Ignacio Ramirez Martinez, an independent sole trader, registered in Peru with Tax ID (RUC: 10485050502), doing business as NXCBusiness (“we”), with registered address at Urbanización Enrique Milla Ochoa, Manzana 112, Lote 9, Los Olivos, Lima.

NXCBusiness (“the Platform”) is the commercial brand of the product; it is not a legal entity.

2. Description of the service

NXCBusiness is software as a service for customers, catalog, quotes and proposals, projects and tasks, expenses, internal invoices and payments, POS and orders, appointments, repair work orders and recurring services. Purchasing, inventory and team features are offered by plan. NXC reads documents and payment proofs for human review. Each organization has its own space, users, roles and data; access depends on plan, country, permissions and enabled features.

What NXCBusiness is not today: internal invoicing is not an electronic tax document filed with a tax authority, NXCBusiness People does not run payroll, and capabilities marked as “coming soon” are not available. Beta features may change.

3. Requirements to use NXCBusiness

NXCBusiness is intended for independent professionals and organizations. You must have legal capacity to contract and, if you act on behalf of an organization, authority to bind it. You can create an account, verify your email and set up an organization. Account creation does not grant a paid plan or enable restricted features.

4. Accounts and security

You are responsible for the information you enter, for who you give access to your organization and with which role, and for keeping your credentials confidential. Tell us immediately if you detect unauthorized access.

5. Plans and subscriptions

Plans, their prices, limits and capabilities are published on Pricing. A paid plan is a recurring subscription: it is purchased for a period (monthly or annual, as you choose) and renews automatically until cancelled. When a plan includes a free trial, stated on Pricing and in the checkout, the first charge is made when the trial ends, unless you cancel before.

6. Billing and payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for subscriptions and NXC top-ups purchased through its checkout: it processes the payment, issues the receipt, handles the taxes that apply to the transaction and handles inquiries about payments and returns.

Payments are made from your account (Settings → Plan and usage). NXCBusiness does not receive or store your card details.

7. NXC credits and result review

Enabled NXC actions show their cost before running. Included credits renew monthly and do not roll over; purchased credits do not expire and promotional bonus credits expire after 90 days unless other terms are shown before purchase. Top-ups are one-time purchases separate from subscriptions: they are not money, a bank balance or a transferable payment method. They are granted after provider confirmation.

AI can produce incomplete or incorrect results. Review the original, correct and confirm before using the data. Reading a proof does not verify receipt of funds in a bank or replace accounting, tax, legal or technical advice. Manual operations do not require credits. Refunds or chargebacks can remove unused credits; this does not limit mandatory rights or applicable reseller terms.

8. Business payments and POS terminals

Payments you record from your customers are separate from paying for your subscription or NXC credits. NXCBusiness records manual methods and payments made on external terminals; it does not acquire or hold those funds or validate bank movements, and Paddle does not process those sales through our software checkout.

Manual recording does not require a terminal brand. An automatic connection, Tap to Pay, printer or scale is not included simply by subscribing to a plan. Any direct integration must be expressly enabled and compatible with the provider, country, model, account and permissions. Universal hardware compatibility is not guaranteed.

9. Renewal

Subscriptions renew automatically at the end of each period at the current price of your plan, unless you cancel before the renewal date. If the price changes, we will notify you reasonably in advance before it applies.

10. Plan changes

You can move to a higher or lower plan. Changing plans does not delete information: if your usage exceeds the limits of the new plan, you keep your data but cannot add more records of that type until you upgrade or reduce usage.

11. Cancellation

You can cancel from Settings → Plan and usage or the management link in your Paddle receipt; you can also request it at paddle.net. Cancelling a subscription stops future renewals; the service remains available until the end of the period already paid. Cancelling does not by itself result in a refund: refunds are governed by the refund policy. Cancelling does not delete your account or your data either; deleting the account is a separate request.

12. Acceptable use

You must not use NXCBusiness for illegal activities, to infringe the rights of others, to send malicious content, to try to access other organizations’ data, or to overload or circumvent the platform’s limits and controls.

13. Intellectual property

The software, brand and materials of NXCBusiness belong to us or are used under license. We grant you a limited, non-exclusive and non-transferable right to use the service while your subscription is active.

14. Customer data

The data your organization enters belongs to it. We process it to provide the service, as described in the privacy policy. Each organization is isolated from the others.

15. Third-party services

NXCBusiness runs on infrastructure providers (hosting and network) listed in the privacy policy. If you publish job openings, their public content may be read by search engines and job boards; integrations with job boards that require their own agreements are only enabled when those agreements exist.

16. Service availability

We work to keep NXCBusiness available, but during early access we do not commit to a service level (SLA). We may perform maintenance and changes to improve the service.

17. Suspension and termination

We may suspend an account for non-payment or for breach of these terms. A suspended account keeps its data and works with the capabilities of the free plan until the situation is resolved. You can terminate the service at any time by cancelling your subscription.

18. Disclaimer of warranties

Except where applicable law does not allow exclusion, the service is provided “as is” and “as available”, especially beta features.

19. Limitation of liability

To the extent permitted by applicable law, our total liability for any claim related to the service is limited to the amount paid by your organization in the twelve months before the event giving rise to it. Nothing above limits rights that the law recognizes as non-waivable.

20. Changes to these terms

We may update these terms. Each version states its number and date; relevant changes will be announced before they take effect.

21. Governing law and jurisdiction

These terms are governed by: Laws of the Republic of Peru — courts of Lima. Mandatory consumer rights granted by the law of your country are preserved in all cases.

22. Contact

For questions about these terms, write to support@nexoracloudplatform.com or use the contact form.